FAQS
Welcome to our FAQ section.We're glad to have you here!
We've compiled answers to the most frequently asked questions to help you get started and better understand our products and services.
Still have questions? Contact us and our team will be happy to assist you.
🔧 About Products
Q1: Do you offer customization for ceiling fan lights?
Posted on 2025-04-06
Yes, we provide OEM and ODM services including customization of blades, motor types, lighting styles, and control systems.
Q2: What types of ceiling fan lights do you manufacture?
Posted on 2025-03-12
We specialize in straight blade fans, retractable blade fans, cage-style fans, Nordic-style fans, bedroom ceiling fans, and E27 mini ceiling fans.
Q3: Are your fan lights compatible with European or South American voltage?
Posted on 2025-04-01
Yes, our fan lights are suitable for 220V–240V, which is standard in most European and South American countries.
💰 MOQ & Pricing
Q1: What is your minimum order quantity (MOQ)?
Posted on 2025-04-02
Neutral packaging minimum order quantity 300pcs, color box minimum order quantity 1000.
Q2: Can I get a product catalog or price list?
Posted on 2025-04-04
Yes. You can download our catalog on the “Catalogs” page or contact us directly for a quote.
🧪 Samples & Lead Time
Q1: Can I order a sample before placing a bulk order?
Posted on 2025-04-05
Yes. We provide paid samples, and the sample cost is refundable once Yes. We provide paid samples, and the sample cost is refundable once your bulk order is confirmed.
Q2: What is the usual lead time for production?
Posted on 2025-03-12
Our production lead time is around 30–45 days depending on order size and customization requirements.
📩 Inquiry & Order Process
Q1: How can I place an order?
Posted on 2025-03-20
Please use the “Send Inquiry” button or contact us with the product model and quantity. Our sales team will respond within 24 hours.
Q2: Do you support OEM branding and packaging?
Posted on 2025-03-11
Yes, we support logo printing, packaging customization, and full OEM/ODM services.